Support



Below we cover a few basic FAQ's, if you have any other questions feel free to Contact Us!

How long will my site design take?
We can get it done pretty quick! But, it really depends on how quick you can get us your assets for the site: Logo, Bio, Music, Photos etc. Once everything is received, we can usually knock it out within a few days!
 
Will you guys host my band's website?
Yes. In order for us to host your domain name (www.yourname.com) you will need to modify your DNS records to point to our name servers . Please send an email to support@bigrigmedia.com if you need help setting up your name servers.
 
How do I pay for the BandSpecial?
We accept Visa, Master Card, American Express and Discover Cards. Payment for the BandSpecial must be paid in full.
 
How much does it cost for BandSpecial to modify my site after it is completed?
If you require additional updates/modifications after the initial site is complete, Updates start at $25 and go up. However, most of the time you can make all updates yourself. For a detailed quote send us an email or call us at 866-524-4744.
 
Does the BandSpecial include registration of a Domain Name?
No. We only provide Site Design Web Hosting, Email Accounts, FTP and Real Time Stats. If you need help registering your Domain Name, let us know, we can help!
 
Can I order the BandSpecial and have someone else host my site?
No. This is a package deal. If you are interested in only web development costs, please contact us.
 
Can you guys help promote my band?
Yes. We can put you in touch with a partner who specializes in Marketing Your Band using the Internet!! feel free to contact us